Contact information
Get in Touch
Thank you for your interest in Mysk Baby. We're here to help and answer any questions you may have. There are several ways to contact us:
Email Support
For general enquiries, customer support, and assistance:
Email: contact@shopmypaletteltd.store
Response time: within 24 hours
Phone Support
Phone: +44 78 8729 0033
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Postal Address
SHOP MY PALETTE LTD
Lemons Farm, Atherington
EX37 9HY Umberleigh
England
United Kingdom
Please contact us before sending anything back — returns received without a reference can take significantly longer to process.
What to Expect
| Enquiry | Response time |
|---|---|
| Questions about an existing order | 24 hours |
| Returns and cancellations | 24 hours |
| Faulty or damaged items | 24 hours |
| Refunds once your return arrives | 5 business days |
Company Details
Mysk Baby is a trading name of SHOP MY PALETTE LTD, registered under company number 16778298. Registered office: Lemons Farm, Atherington, EX37 9HY Umberleigh, England, United Kingdom.